1. Who we are

Tinsoft Technologies is a technology company providing IT consulting, software development, and related digital solutions. Our registered office is located in Abuja, Nigeria.

2. Information we collect

The type of information we collect depends on how you interact with us. This may include:

• Contact information: such as your name, email address, phone number, company name and job title when you fill out forms on our website or contact us.
• Service-related information: details about your organisation, technical requirements and project information that you provide to us in the course of receiving our services.
• Usage data: information about how you access and use our website, such as IP address, browser type, pages visited, time spent on pages and referring URLs. This is typically collected via cookies and similar technologies.
• Communication data: records of your correspondence with us, including emails, form submissions and support requests.

3. How we use your information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To deliver, operate and improve our products and services.
• To personalise your experience on our website and tailor content to your interests.
• To send you relevant updates, marketing communications and newsletters (where permitted by law and your preferences).
• To analyse website usage and performance, and to maintain security.
• To comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

4. Legal bases for processing

Where applicable privacy laws (such as the GDPR) require a legal basis for processing, we rely on one or more of the following:

• Consent – for example, when you opt in to receive marketing communications.
• Performance of a contract – where processing is necessary to provide the services you have requested.
• Legitimate interests – to operate, secure and improve our business and services, provided your interests and rights do not override these.
• Legal obligations – where we must process data to comply with applicable laws and regulations.

5. Cookies and similar technologies

We may use cookies and similar technologies to understand how you use our website, remember your preferences and improve user experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. How we share your information

We do not sell your personal data. We may share your information with:

• Trusted service providers who help us operate our website, deliver services, send communications, or analyse performance (e.g. hosting, email and analytics providers).
• Professional advisers such as lawyers, auditors or consultants where necessary.
• Authorities or third parties where required by law or to protect our legal rights, users, or the public.
• Successors in the event of a merger, acquisition or other corporate transaction involving Tinsoft Technologies.

7. International data transfers

Tinsoft Technologies works with clients and partners in different countries. Where personal data is transferred across borders, we take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, tax, accounting or regulatory reasons). When data is no longer needed, we will securely delete or anonymise it.

9. Your rights

Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal data:

• Right to access the personal data we hold about you.
• Right to request correction of inaccurate or incomplete data.
• Right to request deletion of your data in certain circumstances.
• Right to object to or restrict certain types of processing.
• Right to data portability (where applicable), allowing you to obtain and reuse your data for your own purposes.
• Right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details in the Contact us section below.

10. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post the updated version on this page and update the "Last updated" date at the top. We encourage you to review this Policy periodically.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: